Privacy Policy

Last Updated: 2024-07-30

This Privacy Policy describes how Hortewani ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pulvora.top (the "Site").

1. Information We Collect

We collect various types of information from and about you when you interact with our Site, including:

a. Personal Information You Provide

  • Contact Information: Your name, email address, shipping address, billing address, phone number.
  • Account Information: If you create an account, we store your username and password (hashed).
  • Payment Information: We collect payment details (e.g., credit card numbers, billing address) for processing transactions. Please note that we do not directly store full credit card numbers; this information is securely processed by third-party payment gateways.
  • Order Information: Details about the products you purchase, order history, and preferences.
  • Communications: Records of your interactions with us, such as customer support inquiries, feedback, and reviews.

b. Automatically Collected Information

When you access and use the Site, we automatically collect certain information about your device and browsing activity:

  • Device Information: Your IP address, browser type, operating system, device type, screen resolution, and unique device identifiers.
  • Usage Information: Pages you view, products you browse, time spent on pages, referral sources, and clickstream data.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. These help us:

  • Operate and improve our Site.
  • Remember your preferences and items in your shopping cart.
  • Analyze how users interact with our Site.
  • Provide targeted advertisements.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process your orders, fulfill purchases, send transaction confirmations, and deliver products to you.
  • Customer Support: To respond to your inquiries, provide support, and manage your account.
  • Improve Our Site and Services: To analyze usage trends, diagnose technical issues, and enhance the functionality and user experience of our Site.
  • Personalization: To customize your experience on our Site, including product recommendations and content.
  • Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers about products and services that may interest you (where permitted by law and with your consent, if required).
  • Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and detect unauthorized access.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, shipping, order fulfillment, data analysis, email delivery, hosting services, and customer service. These providers only have access to the personal information necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: To protect the rights, property, or safety of Hortewani, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
  • With Your Consent: We may share your information with your explicit consent or at your direction.

4. Cookies and Your Choices

As mentioned, we use cookies. You have choices regarding cookie management:

  • Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent.
  • Please note that if you choose to disable cookies, some parts of our Site may not function properly.
  • For more information about cookies and how to manage them, visit allaboutcookies.org.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: The right to request that we erase your personal data under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal data under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Hortewani. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: